Privacy Policy for Picsi.Ai - Powered by InsightFace

Effective Date: September 25th, 2025

Welcome to the Privacy Policy of Picsi.Ai - Powered by InsightFace! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information when you use our services.

1. Information We Collect

When you use our services, including our Discord bot and other platforms, we collect the following types of information:

  • Account Information: When you register for an account, we may collect information through third-party authentication services you choose to use, such as Discord or Google. This information may include your public profile information (such as your username and profile picture), a unique user identifier, and the email address associated with your third-party account.

  • User Content: We process the images you upload for the purpose of creating face swaps and other AI-generated content. As detailed in our policies, source images used to create face IDs are not stored; we only retain a mathematical representation of the facial features. Generated content is handled according to the specific service used (e.g., temporary processing for web app image swaps, local storage for the iOS app).

  • Usage Data: We collect information about how you interact with our services, including which features you use and the commands you issue.

  • Technical Data: We may collect technical data such as your IP address, browser type, and operating system for security, debugging, and service optimization purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services.

  • To process your requests and generate images.

  • To improve and optimize our services.

  • To communicate with you about your account or transactions.

  • To comply with legal obligations and enforce our terms.

3. Sharing Your Information

We do not share your personal information with any external organizations, individuals, or companies, except:

  • With Service Providers: We may share your information with third-party service providers to perform functions on our behalf, such as payment processing.

  • For Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. These measures include:

  • Encryption: We use industry-standard encryption protocols to protect your data in transit and at rest.

  • Access Controls: We limit access to your personal information to authorized personnel only, who are required to keep the information confidential.

  • Regular Audits: We regularly review our data collection, storage, and processing practices to enhance security measures.

  • Secure Servers: Our servers are protected by firewalls and monitored for potential vulnerabilities.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Object to the processing of your data.

  • Request data portability.

To exercise these rights, please contact us at contact@picsi.ai.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Cancellation Policy

You may cancel your services at any time by contacting us at contact@picsi.ai. Cancellations will be processed according to the terms of your subscription level. Please refer to our Terms of Use for further details on the cancellation process and any applicable fees.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: